The Care Quality Commission is not routinely inspecting services during the COVID19 pandemic. They are maintaining contact with providers through existing monitoring arrangements and engagement and support calls covering four assessment areas:

• Safe Care and Treatment
• Staffing arrangements
• Protection from Abuse
• Assurance Processes, Monitoring and Risk Management

This Summary Record outlines what CQC found during the engagement and support call on 10th June, using standard sentences and an overall summary.