CQC COVID-19

The Care Quality Commission is not routinely inspecting services during the COVID19 pandemic. They are maintaining contact with providers through existing monitoring arrangements and engagement and support calls covering four assessment areas: • Safe Care and Treatment • Staffing arrangements • Protection from Abuse • Assurance Processes, Monitoring and Risk Management This Summary Record outlines …

Closure

It is with regret that we have taken the difficult decision to close West Lodge to visitors due to the Covid-19 outbreak. We realise that this a worrying time for residents and families alike but we have taken the decision with our residents health and well-being in mind. We will post regular updates on Facebook …

Staff

Every staff member has been carefully selected for their empathy and ability to contribute to the family atmosphere here within the home.  Our friendly team are dedicated to helping you whatever your needs may be and the high staff retention rate reflects this fact.  A large percentage of staff have been with us for over …

Our Vision

Our vision is to create a safe and welcome environment for those needing 24 hour care. Our principles of Accountability, Involvement, Partnership and Improvement help us deliver on this :- * Accountability – Every single person who works at West Lodge is responsible, both individually and as a team, to ensure we create a home …